Terms of Service

These Terms of Service (“Terms”) govern your use of the Dog Tag Company website and the purchase of our products. By accessing our site or placing an order, you agree to these Terms.

1. Products & Orders

All products are subject to availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or stock issues.

2. Custom Products

As many of our products are personalised (e.g. engraved or custom designs), it is your responsibility to ensure all submitted details (text, images, spelling) are accurate before placing an order. We are not responsible for errors provided by the customer.

3. Pricing & Payment

All prices are listed in GBP (£) and include applicable taxes unless stated otherwise. Payments are processed securely through third-party providers.

4. Shipping & Delivery

Delivery times are estimates and may vary. We are not liable for delays caused by couriers or external factors beyond our control.

5. Returns & Refunds

Due to the personalised nature of our products, returns are only accepted for faulty, damaged, or incorrect items. If an item is unavailable, a full refund will be issued.

6. Intellectual Property

All content on this website, including images, designs, and branding, is the property of Dog Tag Company and may not be used without permission.

7. Limitation of Liability

We are not liable for any indirect or consequential loss arising from the use of our products or website. Our total liability is limited to the amount paid for the product.

8. Changes to Terms

We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.

9. Contact

For any questions regarding these Terms, please contact:
dogtagcompanyuk@gmail.com