Is the shipping free? 
Yes, it's included in the price. 

When will I receive my item? 
Once your order has been received, you will receive an email confirmation. 
Customisation is typically completed within one working day, after which your 
order will be picked, packed, and prepared for dispatch the following day. 
Estimated delivery times are 3–5 working days within Europe and 5–7 working 
days to North America. Please note that these delivery times are estimates and 
may vary depending on the destination and courier service. 

Can I change or return my item? 
At present, we do not offer returns. However, you may be eligible for an 
exchange within 14 days of receiving your item. 
If you wish to request an exchange, please contact us within this timeframe and 
Our team will be happy to assist you. 

Do you ship worldwide?
Currently, we only cater to Europe and North America. We will offer deliveries to 
other countries soon.